PRIVACY POLICY

Basic Information on Data Protection

Who is data controller?

The identification data of the Data Controller appear in the previous section.

What information do we collect and process from the user through the website?

Through the form Contact

In our web page the user will find the option to write to us to clarify all the doubts that he/she has in relation to the operation of our products/services or any other thing that he/she needs. To answer, we will contact the user via email or phone number, if indicated.

Through our corporate email

Through our email info@tevalcor.com the user will be able to write to us and/or request the information that he/she considers necessary to clarify the doubts related to our services.

Receipt of applications. Work with us

In our website the user will be able to see a section where he/she can provide us with his/her Curriculum Vitae if he/she is interested in joining the TEVALCOR team. These data will not be transferred to third parties without the consent of the person concerned.

In the event that the user provides us with data of third parties, he/she shall be responsible for having previously informed them and having their consent to do so, in accordance with Article 14 of the RGPD.

For what purposes do we process the user’s personal data?

TEVALCOR processes personal data for the purposes described below, depending on the reason for which they have been provided:

1. To carry out the provision of the contracted products/services, the maintenance of the contractual relationship and the follow-up of the same.

2. Contact, process, manage and respond to the user’s request, application, incident or query (either via email, contact form or telephone).

3. Manage the customer’s purchase process and any query associated with the products/services contracted.

4. Manage, where appropriate, the sending of information about products, services and news associated with TEVALCOR by electronic and/or conventional means.

5. Assess and manage, where appropriate, the curriculum vitae provided by the user for selection processes that fit your professional profile and carry out the necessary actions for the selection and recruitment of personnel.

What is the legitimacy of the processing of user data?

The legal basis for the processing of your personal data for the purposes set out in the previous section is the execution of the provision of the corresponding service, and it is an imperative obligation to do so, as established in Article 6.1.b) of the GDPR.

With regard to the sending of information about products, services and news associated with TEVALCOR, the legal basis for the processing of personal data provided is the consent given by the user expressly, as established in Article 6.1.a) of the RGPD.

The legal basis for the processing of the data of the person who provides TEVALCOR with his or her Curriculum Vitae and other related data (identification and professional) will always be the consent given by the user expressly, as established in Article 6.1.a) of the RGPD.

For how long will the user’s personal data be processed?

The data for the management of the relationship with the customer and the billing and collection of services will be retained for as long as the contract is in force. After the end of this relationship, if necessary, the data may be kept for the time required by applicable law and until the expiration of any liabilities arising from the contract.

The data for the management of queries and requests will be kept for the time necessary to respond to them, and where appropriate, while the person concerned does not request the withdrawal of their consent to send information related to your query.

The data for sending information associated with TEVALCOR products or services will be retained as long as the user does not revoke their consent.

The candidate’s Curriculum Vitae data for selection processes will be kept for a maximum of two years.

To which recipients will the user’s personal data be communicated?

As a general rule, your data will not be disclosed to third parties unless there is a legal obligation or it is necessary to carry out the provision of the service. Taking this into account:

The user’s personal data could be communicated to financial institutions through which the collection and payment management is articulated.

Only in legally necessary cases, the data will be communicated to the State Security Forces and Corps.

They could also be communicated to the competent Public Administrations in the cases foreseen by the Law.

Where appropriate, they will also be communicated to TEVALCOR’s Data Processors for the proper provision of the service.

Finally, they may also be communicated to the companies of TEVALCOR Corporation, composed of: Technologies Values Corporation, S.L.; Gestión del Valor y Soluciones, S.L.; Tecnología Ambiental Gallega, S.L.; Tevalcor Green Financing Solutions, S.A.; TEVALCOR LATAM.

What are the user’s rights?

Data protection regulations allow you to exercise your rights of access, rectification, deletion and portability of data and opposition and limitation to their processing, as well as not to be subject to decisions based solely on the automated processing of your data, where applicable.

These rights are characterized by the following:

Their exercise is free of charge, except in the case of manifestly unfounded or excessive requests (e.g. repetitive nature), in which case TEVALCOR may charge a fee proportional to the administrative costs incurred or refuse to act.

You may exercise your rights directly or through your legal representative or volunteer.

We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline may be extended by a further two months.

We are obliged to inform you about the means of exercising these rights, which must be accessible and without being able to deny you the exercise of the right for the sole reason that you choose another means. If the request is submitted electronically, the information will be provided by electronic means whenever possible, unless you ask us to do otherwise.

If TEVALCOR does not act on the request, it will inform you, within one month at the latest, of the reasons for its failure to act and the possibility to complain to a Supervisory Authority.

In order to facilitate their exercise, we provide links to the application form for each of the rights:

Form for exercising the right of access
Form for exercising the right of rectification
Form for exercising the right of opposition
Form for exercising the right to erasure (“right to be forgotten”)
Form for exercising the right to limit the processing of your personal information
Form for exercising the right to portability
Form for exercising the right not to be subject to automated individual decisions

To exercise your rights TEVALCOR offers you the following means:

By written and signed request addressed to TEVALCOR. Ref. Exercise of LOPD Rights.
By sending a scanned and signed form to the e-mail address info@tevalcor.com indicating in the subject Exercise of LOPD Rights.
In both cases, you must prove your identity by attaching a photocopy or, where appropriate, a scanned copy of your ID card or equivalent document to verify that we only respond to the person concerned or his legal representative, in this case must provide proof of representation.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency (AEPD), C/ Jorge Juan, 6 – 28001 Madrid ( www.aepd.es ).

What security measures do we have in place?

TEVALCOR is committed to protecting your personal information.

We use reasonably reliable and effective physical, organizational and technological measures, controls and procedures aimed at preserving the integrity and security of your data and ensuring your privacy.

In addition, all personnel with access to personal data have been trained and are aware of their obligations in relation to the processing of your personal data.

In the case of the contracts we sign with our suppliers, we include clauses in which they are required to maintain the duty of secrecy regarding the personal data to which they have had access by virtue of the order made, as well as to implement the necessary technical and organizational security measures to ensure the confidentiality, integrity, availability and permanent resilience of the systems and services for the processing of personal data.

All these security measures are reviewed periodically to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed and there is no security system that is impenetrable so, in the event that any information under our control and under our control is compromised as a result of a security breach, we will take appropriate measures to investigate the incident, notify the Control Authority and, where appropriate, those users who may have been affected to take appropriate action.

Social media policy

TEVALCOR has a corporate profile on LinkedIn and Google social networks.

Therefore, TEVALCOR is the “Responsible for the processing of your data” by virtue of the existence of such profiles on social networks and before the fact that the user follows us and by virtue of this we can also follow you.

The above means that if the user decides to join our corporate profile as a follower or by giving a “Like” or a “Like” to our content or profile, he/she accepts this policy, where we explain his/her rights and how we use his/her data.

As responsible for the treatment of your data, we guarantee the confidentiality in the treatment and the fulfillment of the user’s rights, always under the effects of the current regulations on data protection.

On the other hand, we inform that we will use these social networks to announce news or relevant information related to the services we offer, or on topics that we consider to be of interest to the user. Using the functionalities of these platforms, it is possible that the user receives on his wall or profile news with this type of information.

However, we also inform that there is no link between TEVALCOR and such platforms or social networks, so the user accepts their policy of use and conditions once you access them and / or validate their notices and terms and conditions in the registration procedure, not being responsible TEVALCOR the use or processing of user data that is made outside the strict relationship and provision of services indicated in this policy.